Unify Phone has really supercharged OpenScape Voice, Unify OpenScape 4000 and OpenScape Business, and even breathed life back into the old HiPath 3000 range.

We have deployed Unify Phone now to a number of clients and it has been really well received. The push pull call functionality really does create a slick mobility solution that allows users to easily switch between desk phone, PC and their mobile phone, so they can always be reachable The addition of real-time call metrics for current active call is also a great feature.

Looking forward to the next updates for Unify Phone.

Polycom and Unify have partnered to maximize your UC investment to provide seamless collaboration, from desktop voice and video to boardroom immersive telepresence for the OpenScape solutions.

The native integration of Polycom voice and video solution with the Unify’s platform offers:

• Seamless integration– Polycom solutions offer unmatched levels of operability, flexibility, and investment protection
• Scalability– Introduce a robust and scalable video and voice collaboration network under the Unify OpenScape platform
• Improved productivity— Full communication experiences through Polycom solutions equip organizations to make swifter and more informed decisions
• Completeness– Nexus IP is partner with both Unify and Polycom and we provide the first line of services and support

To meet up the conferencing needs from small businesses to large enterprises, Unify OpenScape have integrated Polycom voice solution into OpenScape Business and OpenScape Enterprise Express.

• Unify OpenScape Business is designed to meet the specific challenges faced by small to medium-sized businesses that accommodate up to 500 users.

OpenScape Business is a complete, unified communications solution that covers all your communication needs, from one-click web conferencing to visual voicemail and from instant messaging to a multimedia contact centre. (read what Comms Trader review on here)

• Unify Openscape Enterprise Express is designed for businesses with up to 100,000 users.

OpenScape Enterprise Express ends system integration complexity with pre-integrated applications like mobile collaboration, unified communications and Contact Easy collaboration means more efficient operations and more effective employees. (read what Comms Trader review on here)

• Polycom SoundStation conference phones deliver the legendary voice quality, expansive microphone pickup, and advanced audio processing that makes conference calls seem as natural as being in the same room. (read what Comms Trader review on here)

How many times have you happened to be in a big brand shop and you’ve felt completely lost, in the middle of a huge selection of products and you not finding what you are looking for?

Sometimes, the brand shops put you in a situation where you end up thinking that the Products that you need is not available elsewhere. So you force yourself to spend hours , pay huge amount and may have to even wait long if they are low in stock and last but not least you may also face lousy customer service.

This never happens in your habitual shop where they only advice you on the best. Everyone is ready to help and assist you, especially because you’ve built a relationship with them.

The similar situation can be applied when you want to find something in telecoms .

There may be instances, where you may have paid huge amounts of money for your big named telecom circuits and waited for hours on the phone to get lousy support, poor speed or quality in response and ancient technology in exchange.

Sometimes choosing a local telecoms company can help you to find the right telephony solution for your business.

There are five key criteria to keep in mind when choosing a telecom provider:

Earlier this year BT announced to switch off the ISDN networks and replace with SIP by 2025. Although it’s still a decade away ISDN users need to come up with a strategy to avoid having their phone lines cut when the service comes to its final breath. In fact, BT will start to switching off the service from 2020. 

ISDN (Integrated Services Digital Network) are digital lines. They are formatted as either  ISDN2e or ISDN30

SIP (Session Initiation Protocol) is used to establish a voice connection between two end points across the Internet. SIP trunking delivers telephone lines using an external data connection as the bearer for the purpose of making and receiving calls.

ISND channel over SIP trunk

We would advise businesses to start thinking about migrating sooner rather than later. Now that ISDN is essentially viewed as a legacy platform, investment in it is likely to fall. This could mean that the standard of the existing network, and support infrastructure, could begin to suffer the effects of being retired well before the 2025 switch off date.

Nexus IP can explain and advise you about the benefits of migrating to SIP. Unify, our preferred partner, offers robust and scalable SIP Trunking solutions that match the communication requirements of your business; streamline calls and connectivity charges, with the potential to eliminate call charges between business sites.

For advice and information about the benefits and savings of switching to a SIP service call 03452001770 or email: info@nexusip.com and we’ll get back to you.

As part of Unify’s strategic focus on the Mid-Market, UK partner, Nexus IP have announced an ongoing investment in delivering Unify solutions to the 250 – 5,000 user space. This activity will include further enhancements to their sales personnel, professional services and product offerings alongside ongoing support from Unify’s High Touch and Inside Sales teams.

Mark Casey, MD Nexus IP commented:

“Nexus is delighted to be part of the Unify Mid-Market and Enterprise focus programme. We have been serving larger customers for many years as part of our strategy to drive quality telephony & UC solutions into the SMB marketplace, thus this next step into the 250-5,000 user space is a natural next stage for us.”

“Upskilling into more Enterprise level solutions will also benefit our SMB clients by providing them with the assurance that Nexus can help them make the transition into Mid-market, and into products and services that will help them achieve their strategic goals. Telecoms has always been an important part of a company’s overall communication plan, but Mid-market platforms that provide integrated services such voice, unified communications, collaboration, mobility and call centre are now more mission critical to organisation more than ever before.”

“We look forward to working closely with Unify in this area, and helping our customers move up to enterprise-level communications”

Barry Tuffs, Unify VP Channel Sales, UK & Ireland, added:

“As well as sharpening our channel focus throughout 2017, we also aim to strategically grow and train our partners to win more opportunities is the 250-5,000 user space. In order to do this successfully we have created a new and exclusive programme for the right partner profiles to invest in and commit to. We are delighted to announce that Nexus IP, are a dedicated member of this group. Nexus IP have been providing business telephony nationwide for over 30 years, and we know their team will succeed in securing incremental revenue and grow their business as part of this programme.”

As businesses grow, unified communications (UC) systems become increasingly sophisticated and complex.

Here are 7 signs to recognise when It’s time to move up to an Enterprise Communications:

If enough of those statements describe your situation, it may be time to step up to a new communication system!!