Unify OpenScape CP200 User Guide

Useful Links

• OpenScape CP200 user guide (PDF file)
• Key labelling tool (ZIP file)

User Guide

• Place a Call

  Lift handset, dial number and press OK;

  Or

  Dial number and lift handset;

  Or

  For handsfree mode or if headset is connected, dial number and press OK.

• Answer a Call

  Lift handset

  Or

  For handsfree mode, press speaker button or OK;

  Or

  If headset is connected, press headset button.

• End a Call

  Hang up;

  Or

  For handsfree mode press speaker button;

  Or

  If headset is connected, press headset button.

• Redial the Last Dialed Number

  Lift handset and press OK.
• Dial from the Call Log

  Press down arrow and up arrow to select the desired conversation.

  Press OK and lift handset.

• Deflecting an Incoming Call while ringing

  Select Deflect in menu and press OK.

  Enter a destination phone number and press OK.

• Hold or Retrieve a Call

  In an active call press pause button.

  To retrieve a held call, press pause button again.

• Make a Conference Call

  During a call with party A, press conference button. Hear dial tone. Party A is automatically put on hold.

  Enter the phone number for party B and press OK. Once connected with party B, press OK.

  You are now connected in a conference with parties A and B.

• Transfer a Call

  During a call with party A, press transfer button. Enter the phone number of party B and press OK.

  You may then either:

  Press OK while party B is ringing;

  Or

  Wait for party B to answer, announce the call and then press OK.

  The party A will be transferred to party B.

• Switch to Handsfree Mode during a Call

  Hold down speaker button until you hang up handset.
• Switch to Handset Mode during a Call

  Lift handset.
• Switch to Headset Mode during a Call

  Press headset button.
• Using Mute during a Call

  Press mute button to mute.

  Press mute button again to un-mute.

• Call Voicemail

  Press voicemail button and confirm with OK.
• Change Forwarding Destination

  Press call forward button.

  Select “Set a forwarding destination” within three seconds.

  Enter the destination number and press OK.

  Press enter key.

• Turn Call Forwarding on/off

  Press call forward button.

For more information, or to arrange a professional on-site trainer, please get in touch.