Siemens ISDX Maintenance

Siemens ISDX Telephone System

The ISDX product lifecycle was announced as end-of-sale by Siemens/Unify on 30th June 2016. The ISDX telephone system was a legend in itself; a production line so long (32 years) that it is a testament to the reliability of the product and the trust that British businesses still place upon it.

The ISDX telephone system may be end-of-sale, but it can still be maintained effectively.

Need Urgent Support?

0345 200 1770

You don’t need a maintenance contract to call us

ISDX Maintenance

Nexus IP have a clear understanding that ISDX owners might actually want to stay with their ISDX telephone system. Our approach is to simply ensure our clients are fully informed and allow them to make up their own minds on what action to take. We do not force our clients to upgrade or replace.

We have experience in supply and maintenance of Siemens ISDX, DX, DXR and Realitis systems; many of our engineers cut their teeth on these systems. Nexus IP can maintain any ISDX system from v1.2 through to v13, facilitated through our own significant reserves of spare parts and engineers that can repair circuit boards down to component level.

Supported ISDX Systems

  • v1.2 to v13

  • DX, ISDX, DXR & Realitis

  • VMX100, VMX200, DX Mail & DX Messenger voicemail

  • Multiline, DT60, DT70, OptiPoint 500, Optiset and OpenStage phones

  • Flatbed switchboard: Mk1 to Mk5

  • AC Win screen based console

Enhancement Options

  • Operator console headsets

  • User headsets

  • Cabling surveys 

  • System upgrades 

  • UPS/battery backup

  • Handset refurbishment

Maintenance Breakdown

  • Support contracts from as little as 6 months 

  • Transferable maintenance if you intend to upgrade

  • 4 hour response SLA

  • Pay monthly, quarterly or annually

  • System dedicated engineers

  • No pressure to upgrade

To find out more about our ISDX maintenance packages, SIP trunk gateways, and Survival Packs, please call 0345 200 1770, email, or fill out the contact form below.

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