Unify OpenScape CP600 User Guide

Unify OpenScape CP600 User Guide

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User Guide

  • Dial a Call

    Lift handset, dial number and press OK;

    Or

    Dial number and lift handset;

    Or

    For handsfree mode or if headset is connected, dial number and press OK.

  • Answer a Call

    Lift handset;

    Or

    For handsfree mode, press speaker button, OK, or pickup handset soft key;

    Or

    If headset connected, press headset button.

  • End a Call

    Hang up;

    Or

    For handsfree mode, press speaker button;

    Or

    If headset connected, press headset button;

    Or

    Press hangup handset soft key.

  • Dial from Conversation List

    Press conversations soft key from menu screen.

    Press down arrow and up arrow to select the desired conversation or type in start of name.

    Press OK and lift handset.

  • Deflecting an Incoming Call while ringing

    Press deflect soft key.

    Enter a destination phone number or select/search station from conversation list and press OK.

  • Hold or Retrieve a Call

    In an active call press hold soft key.

    To retrieve a held call, press hold soft key.

  • Make a Conference Call

    During a call with party A, press conference soft key. Hear dial tone. Party A is automatically put on hold.

    Enter the phone number for party B or select/search for party B and press OK.

    Once connected with party B, press conference soft key.

    You are now connected in a conference with parties A and B.

  • Transfer a Call

    During a call with party A, press transfer soft key. Enter the phone number of party B or select/search for party B and press OK.

    You may then either:

    Press transfer soft key while party B is ringing;

    Or

    Wait for party B to answer, announce the call and then press transfer soft key.

    The party A will be transferred to party B.

  • Switch to Handsfree Mode during a Call

    Hold down speaker button until you hang up handset.
  • Switch to Handset Mode during a Call

    Lift handset.
  • Switch to Headset Mode during a Call

    Press headset button.
  • Using Mute during a Call

    Press microphone button to mute.

    Press microphone button again to un-mute.

  • Call Voicemail

    Press menu button.

    Press voicemail soft key.

  • Change Forwarding Destination for all Calls

    Press call forward button.

    Select “Forward all calls” with right arrow.

    Press write soft key.

    Enter the destination number and press OK.

    Press call forward button.

  • Turn Call Forwarding on/off for all Calls

    Press call forward button.

    Press forward all calls soft key to toggle between on/off.

  • Program Favourites

    Press menu button.

    Press favourites soft key.

    Press write soft key to enter edit mode.

    Press write soft key to enter desired Soft Key.

    Press write soft key to enter normal key function.

    Press arrow down and arrow up to select the desired function.

    Press tick soft key to confirm.

    If required, edit the label and/or settings.

    Press tick soft key to save the changes.

    Press tick soft key to to leave favourites edit mode

For more information, or to arrange a professional on-site trainer, please get in touch.