OpenScape Enterprise Express
OpenScape Enterprise Express is an award winning large enterprise solution deployed worldwide and now scaled for delivery to mid-size enterprise companies who are looking to put their business into high gear quickly.
OpenScape Enterprise Express is designed as an all-in-one enterprise solution that reduces the complexity, cost and time it takes to integrate all the different pieces of a complete unified communications solution.
OpenScape Enterprise Express Includes:
- Enterprise VoIP solution
- Industry leading scalability up to 100,000 users on a system
- Carrier Grade Reliability (5 9s) Active – Active Server architecture
- 100% call failover support – no lost calls on a single node failure
- Carrier Grade Routing and Translation for cloud/overlay deployments (IP-Least Cost Routing)
- Multi-tenant support
- Fits into virtualized architecture (VMware)
- Licensing options – Permanent (CAPEX), Subscription (OPEX)
- Up to nine video parties displayed
- Immersive, crystal-clear full HD video (30p frame rate)
- End-to-end video deployment with deeply integrated partner portfolio
- Video-enabled mobile UC for iOS and Android
- Rich Presence and One Number Service
- Integrated chat and multi-media conferencing
- Mobile clients for Android, Apple iOS, BlackBerry and Windows
- Pre-built integration plugins for Microsoft Outlook and Skype for Business / Lync
- Open APIs and SDK for custom integrations with any business application
- Voicemail for 20,000 users and unified messaging for 10,000 users
- Sophisticated speech-enabled voice portal
- Intuitive multi-media messaging blending
- Web Assistant for internet browser access to messages
- Works with a wide range of PBXs, groupware platforms, and fax servers
- Full range of enterprise solutions for smartphones, tablets, wireless VoWLAN and DECT
- Single mobile client for VoIP, HD Video, presence and UC for leading smartphones
- Mobile Web Collaboration client for real-time sharing, IM and multiparty video
- Gesture-driven user interface to seamlessly transition calls among mobile and desktop
- Easy to install and manage, with enterprise-grade security
- Single site or multi-site networked
- Up to 1500 concurrent agents per system, 7500 agents per cluster
- Skills-based routing of inbound and outbound voice, callbacks, IVR, email, web chat, voicemail, fax, and social media
- Integrated database and reporting
- Integrated IVR and Voice Portal options
- Pre-packaged and custom Social Media and CRM integrations